Open Forum: Human Factors Usability Testing Q&A

THE CONTENT OF THIS WEBINAR IS FOR GENERAL INFORMATION PURPOSES ONLY AND IS NOT INTENDED TO CONVEY LEGAL OR OTHER PROFESSIONAL ADVICE.

Gain a better understanding of effective usability testing practices during this Human Factors usability testing Q&A forum.

Forum date

Aug. 22, 2024

Speakers

Merrick Kossack, senior research director
Andrea Dwyer, M.S., Associate Research Director – Human Factors
Frauke Schuurkamp, managing human factors specialist

Usability testing is one of the most important activities you can perform during the development of your medical device. Usability testing results can help you determine user needs, better understand use-related risks, inform your design process, and demonstrate safer and more effective use. But there is no single best usability test method that applies to all situations. Often, there are questions related to usability testing, and the answer to those questions is quite often, “It depends.” Let us help you gain a better understanding of effective usability testing practices.

During this session, we share our insights on such usability testing topics as:

Regulatory expectations for usability testing

Scaling of usability testing efforts

Linkages between usability testing and use-related risk analysis

Tips for conducting usability testing, including moderating, data collection, team testing and more

Merrick Kossack: Research Director, HFR&D; For over 25 years, Merrick has helped companies develop processes and strategies to address their human factors engineering needs, particularly for complex and high-risk systems.

Andrea Dwyer: Associate Research Director, HFR&D; Andrea Dwyer has been with Emergo by UL’s Human Factors Research & Design (HFR&D) team since 2010.

Frauke Schuurkamp: Managing Human Factors Specialist; Frauke Schuurkamp is a managing human factors specialist with Emergo by UL’s Human Factors Research & Design team. She has been with the team since 2013.